Your Guarantee of Excellence

At Generation, we take pride in setting the highest standards in heritage construction. The Generation Charter is our cornerstone—a commitment to exceptional craftsmanship, professionalism, and client satisfaction. Every tradesperson and craftsman who works with Generation must sign up to this Charter, ensuring a unified approach to quality and accountability across all our projects.

When you choose Generation, the Charter is your guarantee that every detail of your project will meet or exceed the highest standards in the industry.

What is the Generation Charter?

The Generation Charter is more than a handbook; it’s a promise. It outlines the principles, expectations, and values that guide every member of the Generation Collective. From master stonemasons to joiners, each professional on our team is held to the same unwavering standard of excellence.

By signing the Charter, our craftsmen pledge to uphold:

• Exceptional Craftsmanship: A meticulous approach to every aspect of the build, ensuring unparalleled quality and attention to detail.

• Respect for Heritage: A deep understanding and appreciation for the historical significance of the buildings we work on, preserving their integrity while enhancing their future value.

• Progressive Innovation: Embracing new technologies, sustainable materials, and modern techniques to deliver forward-thinking solutions.

• Client-Centric Service: A commitment to clear communication, transparency, and a seamless client experience from start to finish.

What Does the Charter Guarantee?

For our clients, the Generation Charter is a powerful assurance:

• Expertise You Can Trust: Every member of the Generation Collective has been carefully selected based on their skills, experience, and dedication.

• Consistency Across Projects: The Charter ensures that no matter the scope of your project, it is delivered with the same precision, care, and respect for quality.

• Accountability: All team members work to an agreed-upon standard, guaranteeing that every project meets the exacting requirements of Generation’s core management team.

• Heritage Integrity: Historic buildings are treated with the utmost respect, with their character preserved and enhanced for future generations.